How many items can I buy in one purchase?

There is no limit.

What are the payment methodes?

We have different payment methodes. 
- iDeal
- Paypal
- Bancontact
- Klarna - Buy now, pay later

When will my package be delivered?

Please see our Shipping & Delivery Page for more information.

Do you ship worldwide?

Yes. Please see our Shipping & Delivery page for more information.

Can I change my order once I've placed it.

No, we can not change your order once it has been placed. Please make sure you have the correct shipping and billing information before you check out.

How can I reach your Customer Service team and when should I expect a response?

Please see our Contact page to fill in the contact form. You can expect a response within 48 hours.

Do you offer exchanged/returns?

Yes. Please see our Refund Policy page for more information.

I'm an international customer (outside The Netherlands) Do I have to pay customs and taxed?

Yes, you are responsible for any fees, duties, or taxes required by customs. See our Shipping & Delivery page for more information.

I have not received my order confirmation, did my order go through?

Order confirmation emails may be delayed as a result of high order volume. Please contact us through the Contact page if you have not received your confirmation email after 24 hours of your purchase.

I have received my order and need some additional assistance.

Please contact us through the Contact page.

How do I find out about upcoming launches and restocks?

Sign up for our newsletter and follow us on our socials (@Sarahmarikhcosmetics) to always stay up to date.

Can I reserve items by adding them to my cart?

All products on sarahmarikhcosmetics.com are in stock and available for order, unless otherwise noted. Items cannot be reserved by holding them in your cart. Order transactions are completed in the order they are received.

Do I need to set up an account to place an order?

No, but by setting up an account, you'll have access to order and shipping information. You will also be added to our email list for exclusive updates in the future.

Are you cruelty free?

Yes, Sarah Marikh Cosmetics is cruelty-free and animal-friendly. We do not test on animals.

Will Sarah Marikh Cosmetics be available at any other retailers?

At this moment not yet.

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